Technical Support - Hourly - On Site

This offering is for hourly technical support at your location. A technician will come to your site and provide technical support in-person for any computer-related support you may need

We offer 3 levels of Technical Support:

1. Gold - Tier III: This is our highest level of support. Servers, Firewalls, disaster recovery and more. These engineers have more than 3 years experience in Tier I-III and additional experience and training on server operating systems as well as networking, security, programming, and more. Strongly recommended for businesses.
2. Silver - Tier II: For a more seasoned professional with more than a year of experience, choose Tier II. These technicians are perfect for complicated tasks such as installing an operating system, recovering data, minor network and/or server troubleshooting, help with wireless installation and general troubleshooting.
3. Basic - Tier I: This is our lowest level of support. It is perfect for basic issues such as installing printers and minor  incidents. Your issues will be handled by entry-level technicians with less than 1 year experience and High-School education or better.

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Technical Support - Hourly - Telephone $15.00