Office Recovery Services

Safeguard your strategic office-based processes.

From call center to order entry to trading floor, office-based activities are critical to your business. And prompt resumption of these people-intensive business processes after disaster strikes is becoming increasingly important. To help you resume normal operations fast, Digital Networking provides work area recovery facilities and supporting voice and data infrastructures.

We offer both fixed office recovery center around the world and mobile recovery centers that can be deployed at the location of your choice. These facilities come complete with fully equipped desks, PCs, advanced telephony switching technology and data and voice network connectivity. Plus, Digital Networking business continuity specialists can work with you to speed and simplify your recovery.

As part of these services, Digital Networking can provide for full integration between your business process recovery and the recovery of your underlying data center infrastructure.

Choose the office recovery solution for your specific needs.

Digital Networking Office Recovery is available with three levels of service:

• Basic work area recovery includes provision of the office recovery facility, desks, PCs and phones. Digital Networking stores or vaults desktop images of your PC applications on a centralized server in the recovery facility.
• Call center recovery adds a variety of advanced telephony options such as Automated Call Distribution, call recording, call redirection and voice mail.
• Trading floor recovery adds support for various information services through desktop PCs and overhead monitors such as Reuters, Bloomberg, ILX, Autex and Business Wire.

Additional value-enhancing features include:

• Flexible contractual terms
• Rehearsal scheduling within 90 days
• Proven protection for large-scale and multiple-disaster scenarios

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